Privacy Policy

Who we are

Your Heart Our Hands, Inc. is a 501(c)(3) nonprofit organization (EIN 47-5159954) based in Phoenix, Arizona. This policy covers the website at yourheartourhands.org.

What we collect

If you subscribe to our newsletter

We collect the email address you type into the subscribe form, and nothing else. We use it to send occasional updates about the organization and where donations went. Every message includes a way to unsubscribe, and unsubscribing removes you from the list.

If you email us

When you write to us, we receive your email address and whatever you put in the message. We keep correspondence only as long as we need it to respond and to keep reasonable records.

Automatically, by our web host

This site is hosted by Netlify. Like essentially every web host, Netlify records standard server request data — including IP addresses, the pages requested, timestamps, and browser user-agent strings — for security and reliability. We do not use this data to build profiles of visitors, and we do not combine it with anything else.

What we do not collect

• We do not process donations through this website, so no payment card or bank information ever reaches it.
• We do not run analytics, advertising pixels, or third-party trackers.
• We do not ask for your name, address, phone number, or date of birth.

Cookies

This website does not set cookies of its own, and it does not use advertising or analytics cookies. If that changes — for example if we add analytics or an online donation form — we will update this policy and, where consent is required, ask for it before setting anything.

Who we share information with

We do not sell, rent, trade, or share donor or subscriber information. Not with other nonprofits, not with data brokers, not with anyone. Nonprofit mailing lists are commonly traded; ours is not.

We rely on a small number of service providers who process data only on our behalf and only to make the site and newsletter work:

• Netlify — website hosting and form submission handling.
• Resend — newsletter delivery.
• Google Workspace — our email.

We may also disclose information if we are legally required to, or where it is necessary to protect someone's safety or our legal rights.

How long we keep things

Newsletter subscriptions are kept until you unsubscribe or ask us to delete your address. Email correspondence is kept as long as reasonably needed. Host request logs are retained on our provider's schedule, not ours.

Your choices

You can unsubscribe from the newsletter at any time using the link in any message, or by writing to us. You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Write to info@yhoh.org and we will handle it. There is no charge and you do not need to give a reason.

Depending on where you live, you may have additional rights under your local privacy law. We will honor those requests regardless of whether the law technically applies to an organization our size.

Children

This website is not directed at children under 13 and we do not knowingly collect information from them. If you believe a child has given us information, write to us and we will delete it.

The people we serve

Separate from this website: we do not publish identifying information, photographs, or stories about the young adults we serve without their explicit permission. Their privacy is not a marketing asset.

Security

The site is served over HTTPS. We keep the amount of personal information we hold deliberately small, which is the most effective protection available to an organization of our size. No method of transmission or storage is perfectly secure, and we will not claim otherwise.

Changes to this policy

If we change this policy we will update the date at the top. Material changes affecting how we use your information will be described here rather than made quietly.