Your Heart Our Hands, Inc.

Privacy Policy

Effective 18 August 2026 · Last updated 18 August 2026

Who we are

Your Heart Our Hands, Inc. is a 501(c)(3) nonprofit organization (EIN 47-5159954) based in Phoenix, Arizona. This policy covers the website at yourheartourhands.org.

What we collect

If you subscribe to our newsletter

We collect the email address you type into the subscribe form, and nothing else. We use it to send occasional updates about the organization and where donations went. Every message includes a way to unsubscribe, and unsubscribing removes you from the list.

If you use the contact form or email us

We receive your name, email address, and whatever you put in the message. We keep correspondence only as long as we need it to respond and to keep reasonable records.

Automatically, by our web host

This site is hosted by Netlify. Like essentially every web host, Netlify records standard server request data — including IP addresses, the pages requested, timestamps, and browser user-agent strings — for security and reliability. We do not use this data to build profiles of visitors, and we do not combine it with anything else.

What we do not collect

• Donations are handled by Stripe on Stripe’s own pages. Your card number never reaches this site or our systems. Stripe does tell us your name, email address and the amount, so that we can send you a receipt.
• We count visits using Cloudflare Web Analytics: how many people read a page, which page they came from, and roughly where in the world they are. It sets no cookies, builds no profile of you, and cannot follow you to any other website. We do not run advertising pixels or advertising trackers.
• Four third parties run code or receive a request on this site: an anti-spam check on every page, the comment box under news posts, the donation checkout when you choose to use it, and a privacy-preserving visit counter. All of them are named below.
• Our fonts are served from this site rather than from a font provider, so loading a page does not tell anyone else that you visited.

Cookies

This website does not set cookies of its own, and it does not use advertising or analytics cookies. The visit counting described above is cookieless, which is why it is here and a more common analytics product is not. If that changes we will update this policy and, where consent is required, ask for it before setting anything.

Who we share information with

We do not sell, rent, trade, or share donor or subscriber information. Not with other nonprofits, not with data brokers, not with anyone. Nonprofit mailing lists are commonly traded; ours is not.

We rely on a small number of service providers who process data only on our behalf:

• Netlify — website hosting.
• Cloudflare — the “verify you are human” check that protects our forms from automated abuse. It loads on every page, not only the pages with forms, which means Cloudflare receives your IP address and basic browser information on any page you visit here. It is not used for advertising, and it sets no cookie on this site.
• Stripe — donation processing. Stripe is only contacted when you choose to donate and follow a link to their checkout. They pass us your name, email and the amount so we can send a receipt. We never see your card details.
• Sanity — stores the news articles published on this site.
• Resend — newsletter and contact-form delivery.
• Google Workspace — our email.
• Cloudflare — counts visits. It receives the page address, the page you arrived from, and your general location, and it discards the rest. Cloudflare states that Web Analytics uses no cookies and does not fingerprint or track individuals across sites.
• Hyvor Talk — comments on news posts. Hyvor does not run advertising, does not sell data, and does not track readers across other websites. Commenting is optional; reading a post never requires it.

We may also disclose information if we are legally required to, or where it is necessary to protect someone’s safety or our legal rights.

How long we keep things

Newsletter subscriptions are kept until you unsubscribe or ask us to delete your address. Correspondence is kept as long as reasonably needed. Host request logs are retained on our provider’s schedule, not ours.

Your choices

You can unsubscribe at any time using the link in any message, or by writing to us. You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Write to info@yhoh.org and we will handle it. There is no charge and you do not need to give a reason.

Children

This website is not directed at children under 13 and we do not knowingly collect information from them. If you believe a child has given us information, write to us and we will delete it.

The people we serve

We do not publish identifying information, photographs, or stories about the young adults we serve without their explicit permission. Where a story or photograph appears on this site, a signed release is held for it. Their privacy is not a marketing asset.

Security

The site is served over HTTPS. We keep the amount of personal information we hold deliberately small, which is the most effective protection available to an organization of our size. No method of transmission or storage is perfectly secure, and we will not claim otherwise.

Changes to this policy

If we change this policy we will update the date at the top. Material changes affecting how we use your information will be described here rather than made quietly.

← Home